Re: Charged Already?

 by KyonSmith » Thu Aug 02, 2012 12:23 pm

Zalon wrote:

KyonSmith wrote:

Zalon wrote:I have also been charged already for the game, and the money has been taken out of my account. I emailed support and got this answer back.


"We apologize for the inconvenience this has caused you.

The product that you ordered is a pre-order and has not yet been
released to the public. Although we do not have an estimated release
date, as soon as it is available your order will be promptly fulfilled
and you will be notified via email.

If you purchased via PayPal, rest assured your card will not be charged
twice for the purchase."

So i am hoping that when the game does come out. They don't charge me a 2ed time. I'm keeping all my emails for the transactions.

If it was done through Paypal, I know in the past that Paypal automatically takes out the money vs. ordering through a website directly.

That might have been what happened. In addition, I agree...check to make sure that there is no double charge, but the fact that you emailed support should have them keeping an eye as well.

I have pre-ordered stuff from nisamerica by paypal and never been charged tell about 1 week before the game gets shipped(which says on the website for them), so i would think it would still be the same here by the FAQ that wont be charged until it was shipped.

For warning for any1 paying by paypal. They going to take the money out as soon as it goes through.

Re: Charged Already?

 by Grimm » Sat Aug 04, 2012 12:15 am